Careers at Concorde Motors

Corporate Overview

Geared with the objective to establish and operate auto retail dealerships of international standards, we were looking at creating an organization powered by performance and customer satisfaction. Our organization has been tuned to focus on creating and implementing a set of consistent business processes with the customer in mind, it was in August 1997 that Concorde Motors India Limited was chosen by the Tata fold.

On the driver’s seat of Concorde Motors (India) Ltd is TATA Motors Ltd. - India’s largest manufacturer of commercial vehicles, a major producer of passenger vehicles. Concorde Motors (India) Limited is a 100% subsidiary of TATA Motors Ltd.

From the very start of this race, our vision has been to establish ourselves as one of India’s leading integrated motor retail networks of TATA cars. To match speeds with of a conglomerate that has reached its pinnacle in the world of automobiles, was definitely a moment we consider with pride.

Today we have raced ahead and tuned ourselves with a fully integrated car dealership network that can match international standards. We at Concorde are the exclusive driving force in South India for the retailing of the passenger car range manufactured by TATA Motors Limited. We have showrooms and service centers across Bangalore, Chennai and Hyderabad. Covering an area of 2,52,674 square feet (company owned) across all locations, apart from the leased properties we have two integrated sites, two service centers and two body shops.

The strife for us is to be a winner for you as our customer, all the way. This whole ambition to move ahead is to make the Tata Motors Ltd passenger car customers have a reliable retail experience, where the focus is “Customer Satisfaction” and Relationship Building”.

That’s what our engines are powered by.

Highlights of Concorde Motors (India) Ltd

• Concorde Motors (India) Limited is a 100% subsidiary of TATA Motors Ltd
• Present in Bangalore, Chennai and Hyderabad
• Professional and well-trained staff
• Commitment to quality
• State of the art infrastructure
• Focus on customer satisfaction
• Siebel E-Business Customer Relationship management software

Job Description

To manage and lead the institutional sales team to ensure that the quality of service provided meets and exceeds customer expectation. To develop sales & marketing plans and thereby achieve agreed targets for new cars, finance and accessories.

Key Responsibilities

Responsible for ensuring sales and contribution targets are met by managing the activities of the institutional car sales team.
Ensure that the team meets its quality objectives by leading, supervising and developing the sales personnel within the team.
Develop the customer base of the department by formulating and implementing an effective fleet sales plan.
Monitor all aspects of sales executives’ performance, actively seeking opportunities to improve and implementing effective improvement actions as necessary.
Responsible for achieving maximum levels of sales commitment among fleet sales executives.
Assist Sales Manager in sales forecasting and order preparation.
Ensure that all-departmental sales procedures and policies are planned and explained to sales staff.
Meet fleet customers on a regular basis to develop relationship and thereby increase sales.
Locate fleet prospects and solicit business through mail, telephone and personal contacts.
Update self and fleet sales team on current market requirements and government regulations affecting fleets and developments in business.
Prepare specifications and submit bids to prospective fleet buyers.
Assist fleet sales team in achieving sales, finance and insurance targets.
Qualify fleet prospects and review orders
Appraise used fleet vehicles for trade-in
Ensures that all fleet customer complaints are personally responded to a line with agreed procedures.
Co-ordinates with the After-sales team to provide innovative service packages to fleet customers, thereby ensuring maximum retention of customer, high levels of customer satisfaction and increasing profitability.
Motivate, develop, organizes and lead the team of fleet sales personnel to meet agreed objectives. Enable and encourage sales personnel to adapt to and exploit technical, environmental and business changes.
Ensure that the fleet sales team has the equipment and the facilities required to maximize productivity.
Assist in conducting sales meetings.
To maintain the integrity of the Concorde dealer by ensuring that the sales department complies with established procedures and meets all legal and regulatory requirements..

Minimum experience - 1 years
Maximum experience - 5 years

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Response

Email your profile to gopi@icatjobs.com

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Contact

Gopinath | Chief Consultant , iCat Consulting , +91.40.64586674